Process Mining Services

Our Process Mining Services empower businesses to unlock a comprehensive understanding of their operations by analysing data from multiple workflows and systems. This isn’t just theoretical expertise—we bring a hands-on, practical perspective to the table. Having performed the operational roles, led large-scale teams, and driven transformation in Order to Cash (O2C), Source to Pay (S2P), and Forecast to Produce (F2P), we have an in-depth understanding of these processes that only comes from real-world experience.

Using advanced AI techniques, we help you visualise, assess, and improve business processes in real time. This allows us to uncover inefficiencies, bottlenecks, and hidden opportunities that might not be immediately visible within complex operations. Our approach goes beyond data; it’s informed by years of leading teams, solving real challenges, and knowing what it takes to make processes work in dynamic, high-pressure environments.

By combining cutting-edge AI tools with our operational expertise, we guide your business toward operational excellence. The result? Reduced costs, enhanced efficiency, and better decision-making that impacts not just your workflows but your entire organisation.

Whether you're looking to optimise cash flow, streamline procurement, or improve supply chain agility, our Process Mining Services are tailored to deliver actionable insights and measurable outcomes. We don’t just analyse data—we bridge the gap between technology and day-to-day operations to ensure sustainable transformation.

How We Add Value

1) Process Discovery and Mapping: We begin by uncovering and mapping out your current processes, providing a clear visualisation of how workflows function in reality versus their intended design. Our operational experience, having performed and led teams across Order to Cash (O2C), Source to Pay (S2P), and Forecast to Produce (F2P), gives us unparalleled insight into these processes. We don’t just identify gaps; we understand their root causes because we’ve been in those roles, dealing with the complexities of day-to-day operations.

2) Process Performance Analysis: Analysing metrics such as throughput time, efficiency and compliance, we bring a practitioner's eye to pinpoint inefficiencies and bottlenecks. Having managed large teams and complex workflows, we can quickly recognise deviations from standard practices and their downstream effects. Our approach combines AI-driven data analysis with real-world process knowledge, enabling actionable insights grounded in operational realities.

3) Root Cause Analysis: We leverage AI to dive deeper and uncover the root causes of inefficiencies or delays within your processes. Thanks to our hands-on experience, we know what to look for—whether it’s redundant approvals, manual data entry errors, or misaligned cross-functional workflows. Our operational background allows us to translate technical findings into solutions that resonate with both leadership and front-line staff.

4) Process Optimisation Recommendations: Based on our analysis, we provide tailored, data-driven recommendations to optimise your processes. Having managed similar operations ourselves, we don’t just propose theoretical fixes—we design realistic, practical solutions that are easy to implement and impactful. Using AI simulation, we forecast potential outcomes to ensure proposed changes improve efficiency, reduce costs, and align with your business objectives, all while mitigating risk.

5) Automation Potential Identification: Drawing on our deep understanding of operational roles, we identify tasks and processes ripe for AI or robotic process automation (RPA). We know firsthand where automation will yield the greatest ROI without disrupting critical workflows. Our recommendations are grounded in operational feasibility and are designed to complement your team's strengths.

6) Compliance and Risk Management: With years of operational experience in regulated industries, we ensure your processes meet all relevant industry standards and internal policies. From procurement compliance to financial reporting, we recognise the stakes and integrate AI tools that actively monitor for compliance, reducing risk across the board.

7) Ongoing Monitoring and Continuous Improvement: The job isn’t done after implementation. We provide continuous monitoring of your processes using AI-driven insights to ensure sustained optimisation. With a background in leading teams, we know the importance of adapting to new challenges and opportunities, and we help businesses build a culture of continuous improvement.

8) Integration with Existing Systems: AI process mining tools are seamlessly integrated with your existing IT infrastructure, ensuring minimal disruption. Having worked across various systems in operational roles, we know how to align technology with processes, creating smooth transitions and immediate usability for your teams. Our expertise bridges the gap between technology and operations, ensuring a scalable and future-proof solution.